Skip to main content
All CollectionsFAQShopping FAQ
I am trying to place an order but getting "error establishing a database connection"
I am trying to place an order but getting "error establishing a database connection"
Updated over a year ago

This error message typically appears when our website is experiencing high traffic volumes, causing a temporary overload on our server. While we strive to provide a seamless shopping experience for all our customers, there may be times when an unusually high number of people are trying to place orders simultaneously, leading to this issue.

Here's what you can do:

Wait and Retry: The simplest solution is often to wait for a few minutes and then try placing your order again. Grab a cup of coffee, relax, and give it another try a little later.

We apologize for any inconvenience and appreciate your patience and understanding. We're working hard to accommodate all our customers and ensure a smooth ordering process. Thank you for choosing Turing Machines!

Did this answer your question?