FAQ
21 articles
Shopping FAQ
Placing and modifying order FAQ
- How do I change my shipping address after placing an order?
- How to troubleshoot login issues?
- How can I get invoice for my order?
- How do I track my package?
- I am trying to place an order but getting "error establishing a database connection"
- How to upgrade Turing RK1 order
- The estimated delivery date for my order has already passed.
- When will my order be shipped?
- How do I find my backer number?
- Why am I being asked to pay when I try to edit my Kickstarter order?
- How does the backer survey work?
- I created my Kickstarter account with Apple private email, can I use the same email address on turingpi.com?
- Why do I have to pay for shipping?
- Why I don't see NVMe add-on (M2 ports) in my order?
- I logged into turingpi.com but don't see my Kickstarter order. What do I do?
- Why was my imported order canceled and a new order created?
- How do I know if my order was completed successfully?
- Why didn't I receive an email about my order if it's in the imported range?
- Why my KS imported order was canceled and the new order created?