FAQ
21 articles
I have ordered the 8GB RK1 instead of the 16GB
I have placed an order under a different account.
Shopping FAQ
Placing and modifying order FAQ
How do I change my shipping address after placing an order?
How to troubleshoot login issues?
How can I get invoice for my order?
How do I track my package?
I am trying to place an order but getting "error establishing a database connection"
How to upgrade Turing RK1 order
The estimated delivery date for my order has already passed.
When will my order be shipped?
How do I find my backer number?
Why am I being asked to pay when I try to edit my Kickstarter order?
How does the backer survey work?
I created my Kickstarter account with Apple private email, can I use the same email address on turingpi.com?
Why do I have to pay for shipping?
Why I don't see NVMe add-on (M2 ports) in my order?
I logged into turingpi.com but don't see my Kickstarter order. What do I do?
Why was my imported order canceled and a new order created?
How do I know if my order was completed successfully?
Why didn't I receive an email about my order if it's in the imported range?
Why my KS imported order was canceled and the new order created?